Whilst Navio's headquarters is located in Singapore, all orders will incur a flat fee of £15 (except for books and atlases, which will be £5). These fees do not include any import duties that your home country may impose.
TIES: Since each tie is custom made, you should expect to receive your order in around 14 days (maybe a bit longer for all you guys in places a bit further afield, like the Pitcairn Islands or St. Helena). If you require expedited service, please email us and we will do everything possible to get you your product sooner.
Also, since our packages cannot fit through letter slots, we kindly ask that you provide an address where packages can be signed for or deposited safely. Many thanks.
Our customers' satisfaction is our highest priority. If you are unhappy with your product or if there is any structural deficiency with your tie, we will be happy to offer a refund or repair/replace it free of charge. However, since our products are made to order, we cannot exchange your order for another style or different initials.